Get one deployment!
A certified PMP project manager will plan and oversee each step of your device migration.
Whether it's a simple device upgrade or a migration from one provider to another, our mobility specialists will provide a white glove experience for your users to get them productive quickly.
Changing devices or providers has never been SO EASY! At MobileXtra our team of experts is there to directly assist business users. Our turnkey service is the solution for a fast and efficient migration!
Project management
A PMP certified project manager establishes a personalized plan for each client and ensures its execution from start to finish:
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Detailed project plan / RACI
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Stakeholder engagement
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Sharing best practices
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Preliminary meetings to understand the client's environment
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Establishment of the concept, timelines and scope of work
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Analysis and updating of the list of mobile users.
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And more!
Communication Plan
Communications tailored to the customer's environment are created to facilitate the migration and are sent directly to users:
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Detailed communications plan
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Instructions for backup (iCloud or other);
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Steps to complete before migration day;
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Video capsules
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And more!
Tool
appointment
A personalized online appointment tool allows you to migrate up to 90 users per day.
Email confirmations and reminders are sent directly to users with all necessary instructions to ensure smooth running.
Deployment
on site or online
During the appointment, our mobility agents will individually assist each user by providing an UNPARALLELED on-site experience for your employees!
From data transfer to configuration of company applications to device restoration, we do everything from A to Z.
Project report
A project report is produced through the migration in order to ensure good inventory management, transfer of lines and to ensure diligent monitoring of the progress of the project.
In addition, a satisfaction survey is sent to all users to gauge their experience with our team for continuous improvement purposes!